Managing Power Outages

While we can’t tame Mother Nature’s occasional rage, we do a variety of things to help keep power outages from occurring and to keep them as brief as possible when they do occur. These efforts include: 
  • Scheduling regular maintenance of lines and equipment. 
  • Trimming trees to keep them away from lines and equipment.
  • Investing in technology to monitor our system and identify potential problems.
  • Maintaining an outage response plan to ensure outages are repaired quickly.
  • Monitoring weather forecasts to adequately manage staffing.
  • Maintaining close contact with other electric cooperatives in the region to ensure that additional assistance is available if needed. 

Restoring Power

Every electric co-op follows a basic principle when it comes to restoring power: priority goes to the lines that will get the most people back in service the quickest. This usually begins with main lines and continues out to tap lines and then to individual service lines. 

Contact Us Today

If you are a member of the media, please use the contact information under "Media Inquiries" below.
Phone 317-745-5473 | 800-876-5473
Mailing Address:
PO Box 309
Danville, IN
Street Address
86 N County Road 500 E
Avon, IN 46123
Media Inquiries:

Medical Equipment

Exceptions for restoring power are made for people on life-supporting medical equipment. Notify your co-op immediately if someone in your family uses such equipment, and always have a backup generator ready.
Touchstone Energy Partner