Outage
Services

OUTAGE
SERVICES

With all the benefits that electricity provides, it’s an unfortunate fact of life that the power does, on occasion, go out.

There are a number of reasons an outage may occur, such as: snow and ice collecting on power lines; winds blowing lines and damaging equipment; vehicles striking a pole; people digging into underground lines; animals coming in contact with equipment; lighting strikes on lines or equipment; tree limbs coming in contact with lines and equipment; and occasionally equipment simply fails.

Hendricks Power invests time and money in maintenance and technology to ensure that power outages are infrequent and as brief as possible. Our team is constantly monitoring our Outage Management System, weather reports and our system map to detect any potential problems.

If you're power has gone out, please let us know either by calling (317) 745-5473 or (800) 876-5473 or click Report an Outage. You can also view a map that will identify the locations of outages that have already been reported, based on townships. Depending on your internet browser, you may have to click "Yes" or "No" to get through the security warning screen.

Do you want US to notify YOU? Fill out this form and receive a customized message when we experience a large outage in your area. *We are still compiling data and participants for this program. You will be notified when it is implemented.

RECENT
OUTAGES

Tuesday, June 22, 2010

Flooding in the Avon/Prestwick area caused approximately 500 members to be without power. We also experienced outages in the Pittsboro area due to lightning. All outages were restored by 5pm.

 

Friday, June 18, 2010

At 9:30 pm our Belleville Substation lost power for approximately one-hour due to transmission issues, affecting 1,450 members.This substation serves the Belleville and Plainfield areas, north of US 40. An additional 650 members also lost power due to the lightning. Crews worked through the night and the following day to restore all power.

 

Tuesday, June 15, 2010

Strong storms with severe wind hit our service territory at approximately 7pm, causing various power outages mainly in the Stilesville, Belleville and Plainfield areas. This affected nearly 3,200 members. Crews worked through the night, and all outages were restored by 5am on June 16.

 

Friday, May 14, 2010

Our Stilesville Substation, which serves approximately 2,300 members, was struck by lightning around midnight on Friday, May 14. This substation is located near Hazelwood. Due to damage, crews redirected power around the substation to restore service to affected members. This was completed by 4am.