Outage
Services

OUTAGE
SERVICES

With all the benefits that electricity provides, it’s an unfortunate fact of life that the power does, on occasion, go out.

There are a number of reasons an outage may occur, such as: snow and ice collecting on power lines; winds blowing lines and damaging equipment; vehicles striking a pole; people digging into underground lines; animals coming in contact with equipment; lighting strikes on lines or equipment; tree limbs coming in contact with lines and equipment; and occasionally equipment simply fails.

Hendricks Power invests time and money in maintenance and technology to ensure that power outages are infrequent and as brief as possible. Our team is constantly monitoring our Outage Management System, weather reports and our system map to detect any potential problems.

If you're power has gone out, please let us know either by calling (317) 745-5473 or (800) 876-5473 or click Report an Outage. You can also view a map that will identify the locations of outages that have already been reported, based on townships. Depending on your internet browser, you may have to click "Yes" or "No" to get through the security warning screen.

Do you want US to notify YOU? Fill out this form and receive a customized message when we experience a large outage in your area. *We are still compiling data and participants for this program. You will be notified when it is implemented.

RECENT
OUTAGES

Monday, January 06, 2014

Throughout this winter storm, the majority of outages have been caused by trees falling on power lines due to heavy snow, wind and ice. They have primarily been isolated incidents. On Sunday, we did have approximately 1,000 members without power in the Heritage Lake area. Crews had power restored within 2.5 hours.

 

Tuesday, June 04, 2013

A car broke a utility pole in the Danville area and caused an electrical outage impacting approximately 1,300 members from 1:00 am to 3:00 am. Crews isolated the broken pole and rerouted power to members as quickly and safely as possible.

 

Friday, May 31, 2013

A car struck a utility pole in Danville, causing an electrical outage that impacted members in the following subdivisions from 1:30 am - 6:30 am: Wexford, Old Farm and Zeyphyr Estates. Members in Money’s Subdivision, Temple Estates and Whisperwood Fields experienced a brief outage due to the accident. Crews restored power as quickly and safely as possible.

 

Tuesday, May 21, 2013

Approximately 800 members were impacted by outages early this morning, due to the strong storm that passed through. These outages were restored by 8:00 am.